Meet Jen Rich

Jen specializes in leadership development, feedback support and strengths-based coaching. She has dedicated herself to supporting leaders to build awareness, align personal values and purpose to organizational culture. Outcomes are focused on motivated leaders, customer commitment and bottom-line performance.

She is deeply dedicated to listening and getting to know her subject well, while often pulling her clients into uncharted territories where discovery & growth happens. Her powerful intuition blended with her ability to shift perspective allows you to successfully craft and bring your ideas to light. Jennifer’s approach to coaching begins with establishing a foundation for each client in clarifying personal and professional values as well as creating a long term vision. She combines this insight with her client’s strengths and learned skills to create a purposeful mission statement which they can use as a filter for their decision making.

Jen’s mission is to help create meaning in people’s work by connecting who they are to what they do. Her breadth of experience in Global Fortune 500 Corporations have served to hone skills in empathy, influence, navigation in complex systems and driving calculated impact. Both as an internal strategy leader and a leadership coach

Business and organizational leadership experience

Jennifer has successfully led multi-functional world class sales teams as the Director of Architectures & Strategy at Cisco Systems. She created a popular Leadership Development Program which had a two year waiting list of nominated participants. Outcomes included increased employee retention, with more than 50% of graduates moving into higher level leadership roles throughout the organization. Jennifer authored custom content and created a personalized coaching program for the 2-year class cycles.

Prior to her role as Architecture & Strategy Director, Jennifer was the first employee to achieve a Six Sigma Black Belt Certification from Cisco and completed two projects resulting in over $70M in incremental Revenue for US Enterprise Sales. The “Sales Model Acceleration Initiative” improved Director level coaching methods and raised the bar on business relevant selling. Improvements included identification of high-performance leadership skills, leadership expectations, a new organization feedback process, and a theater-wide training program.

At Jennifer ranked in the top 10% of Principal Customer Success Managers exceeding quota and achieving Peak Performers Club. At Xerox, Jennifer facilitated Global VP Planning Workshops. The outcome included post workshop Big Rock Projects to improve key business issues. Jennifer led one of these projects, a global implementation of As a result she won two awards: the Xerox Corporate Presidential Communication and Global Strategy Contract Awards.

Past corporate roles:

  • Internal Corporate Leadership Development Coach, Cisco Systems, the USA
  • Director, Sales Architectures & Strategy, Cisco Systems, the USA
  • Change & Communication Manager, Cisco Systems, the USA
  • Enterprise Field Sales Change Manger, Cisco Systems, the USA
  • Principal Customer Success Manager,, the USA
  • Global Strategy Manager, Xerox Corporation, the USA
  • Strategy Consultant, Publicis Communications, Romania
  • Market Strategy Analyst, Corning Inc., the USA
Client Coaching Experience
  • High Tech Executive Leaders
  • Global General Managers
  • Regional Sales Directors
  • Executive Entrepreneurs
  • Underprivileged Youth
Functional coaching experience
  • Corporate Leadership Development Organization
  • Culture Building
  • Problem Solving & Decision Making
  • Strengths Based Assessment / Feedback
  • Individual Development Planning
  • Communication Style Awareness
  • Conflict and Situational Coaching
  • Employee Productivity
  • Corporate Strategy & Execution
Client Organizations

• Cisco Systems
• ServiceNow
• Apple
• Twilio
• Slack
• VMware
• Meta
• Ciena
• Google
• Samsung
• United States Air force
• Federal Aviation Administration
• Novo Nordisk
• St Jude’s Children’s Research Hospital
• Novartis
• Genentech
• Bayer
• Warner Bros.
• Disney
• Nordstrom
• Tiffany & Co.
• Hilton
• Accenture
• Darden
• BlackRock
• American Express
• State Farm
• Schlumberger

Certifications and Training

Professional Coaching Certification from International Coaching Federation

  • Teleos Leadership Institute Training
  • Coach Development Program Training
  • Executive Coach & Race Training
  • Conscious Business Coaching Certification

Feedback & Assessment Tools

  • Prism Leadership Portraits Certification
  • Cisco Strengths Based StandOut Assessment Certification

Data Analysis

  • Lean Six Sigma Black Belt Certification
  • Survey Creation & Quantitative Analysis
  • Qualitative Theme Analysis
  • Qualitative Interviewing and Theme Analysis
  • Financial ROI Modeling
  • BA, Business Administration, Russell Sage College
  • MBA, Master in Business Administration, Rensselaer Polytechnic Institute

Coffee With Jen Rich

Some things to know about Jen Rich, that can come in handy next time you’re having a coffee together. 

Place of birth

Current location

Places lived
VT, NY, MA, CT, NC, FL, Ghana West Africa, Bucharest Romania

Certifications / Education
Professional Coaching Certification from International Coaching Federation, Marcus Buckingham Standout, Prism Leadership Psychometric Portrait, Fred Kofman Conscious Business, MBA from Rensselaer Polytechnic Institute, Six Sigma Black Belt

Ideal clients
Executives, C-Suite, transitioning Leaders

Types of clients
500 Fortune, mid size and entrepreneurships

Others say I
Inspire, Relate, Challenge, Support

Myers Briggs

Hobbies / Passions
Cycling, Yoga, Weight Lifting, Swimming, Rowing, Skiing, Interior Design, Gardening, BLM, Women’s Rights, Active Local Politics

Fun Fact
Was a competive Triathlete for over 25 years

Super power

Home life
Live in a 1860 Victorian with my two cats Rosie and Tulip

Favorite drink
Bourbon with a cube

Your advice
Commit to yourself, invest in yourself and get to know yourself.  Act with your values and goals in mind.  Celebrate each success and luxuriate in your own happiness, it makes the journey worth it.

Vision and Mission

Life is all around, but the way you understand it and act upon it defines your unique trajectory and creates your legacy.

What better way to live your life but in harmony with your inner self and the World? To achieve that, you need to become the best you could be, by discovering who you really are, what drives you, your full potential, and what makes you happy and accomplished.

Every discovery, every step forward and every successful pursuit starts with a desire, a curiosity, an observation, a question, a commitment and above all: an action.

When you’re walking alone towards your goals, it’s hard to see if you’re on the right track or not. Because the one thing you cannot see is how other people see you – the objective reality of you. Subjectivity gives you only a partial view, the missing part being the objective perspective. That is why, every person needs somebody who can give honest and unbiased feedback and can facilitate and support the process of becoming.

While Jen’s Vision is a World in which people realize their full potential in their pursuit of happiness, Jen’s Mission is to fuel, facilitate and support people’s self-discovery journey. The journey leads to greater levels of accomplishment and happiness.

Your Future starts now, act upon it!

Success is an outcome of great partnerships.
Jen Rich is proud to partner and help some of the best achieve greatness.